our story

Our story begins in the city of Baltimore, USA.

Sometime in the late 1940s, Theodore Woodward - a college professor - coined a phrase that would go on to have a profound impact on healthcare....

When you hear hoofbeats, think of horses, not zebras... 

Following the principle of Occam’s razor - where the simplest explanation for a problem is preferred - Theodore’s medical students were encouraged to apply this to their patient’s symptoms.

This was thought to prevent misdiagnosis and soon enough this phrase spread throughout schools, hospitals and healthcare facilities around the world.

The phrase was adopted en masse, with little regard for those whose experiences defied a simple explanation


We’re talking about those who live with rare, chronic and complex conditions. 
Zebras Australia first emerged on Wurundjeri Country, Melbourne in 2018 as a small clinic with a big dream. Stewarded by a small group of passionate humans with firsthand experience of our fragmented care system, Zebras was to serve those who had been underserved and to call in providers who were ready to think, act and most importantly, care differently.

Our small team quickly became inundated with enquiries and referrals from far and wide, each of us learning a great deal from our early mistakes and the kind patience of our teachers who entrusted us to care for them.

As the global health pandemic unfolded, we were embraced by the Zebras community in a way we couldn’t have imagined. Forever etched into our memories, this time also marked a new beginning for Zebras with a fresh vision, a change of leadership and a purpose-built space.


Those who have been on a long and winding journey with a unique constellation of symptoms — each day full of invisible challenges, yet somehow, they keep holding it all together.

We’re talking about those who’ve seen many care providers and undergone countless tests only to arrive at conflicting opinions. Often misunderstood, misdiagnosed, mistreated, if not, missed altogether.

We’re talking about those the medical community call zebras - and our namesake - who the same community left behind long ago.

Since then, Zebras Australia has grown to a team of twenty-one audacious healthcare workers who collectively support thousands of zebras across Australia to live lives that are big, full and bright.

In just four years, our clinic has gained national recognition in the healthcare sector and we are proud to be part of the global Ehlers-Danlos Society CORE Networks of Excellence.

Today, we offer compassionate, whole-person care through our team of physiotherapists, occupational therapists, exercise physiologists, osteopaths and psychologists.

Our approach is trauma-informed, deeply personal and grounded in science. Our providers work skillfully and sustainably across disciplines, developing shared goals and unified plans for every person we support.

But Zebras Australia is no longer just a clinic. It is a community, a classroom and a movement.

Alongside clinical care, we offer practitioner education as well as community events that extend our impact beyond the consultation room.

These offerings are part of our broader goal to transform Australian healthcare — reshaping how care is delivered, who it includes and how it’s sustained.

Our vision? A world where all bodies, brains and minds are seen and supported.

The next time you hear hoofbeats, we hope you’ll think Zebras Australia.

@zebras_aus

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